Frequently Asked Questions

What services does Luxury Van Rental provide?

Luxury Van Rental offers private van and car rental with professional drivers in Thailand. Services include Bangkok airport transfers, daily van charters, and long-distance travel to Pattaya, Rayong, Ban Phe, U-Tapao, and more.

Can I choose the vehicle type when booking?

Yes, you can select from our fleet which includes Toyota Alphard, Hyundai H1 de Luxe, VIP Toyota Commuter, standard Commuter, Fortuner, Innova, Camry, and Corolla. Choose your preferred vehicle during booking based on availability.

Is fuel included in the daily charter price?

No. The daily charter price covers the vehicle and driver for up to 10 hours. Fuel, expressway tolls, parking fees, and ferry tickets (if any) are not included and must be paid separately.

What is the overtime charge after 10 hours?

After 10 hours, an overtime fee of 400 THB per hour applies for all vehicle types. The time is counted from the scheduled pickup time.

Where will the driver meet me at the airport?

At Suvarnabhumi Airport (BKK), our driver will meet you at Gate 3. At Don Muang Airport (DMK), the meeting point is Gates 5, 11, or 12. The driver will hold a sign with your name.

What happens if my flight is delayed?

We monitor all flights in real time. If your flight is delayed, your driver will adjust the pickup time accordingly — no additional fees are charged for delays.

Is a child seat available?

Yes. One child seat is provided free of charge upon request. Please inform us at the time of booking so we can prepare it in advance.

Do you have any more questions?

Ask us your specific questions, we will be glad to post them online.

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